contact us

Property Management

General enquiries

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Current tenants

Maintenance requests can be submitted online here. You can use your Sorted app to pay your rent and utilities as well as get in contact with your property manager directly. To contact our central line, please phone 02 6209 1555. 

Current owners

For your property manager’s direct contact details, please visit our property management team page. Alternatively, please call our central line on 02 6209 1555.

Emergency after hours contact

In the event of urgent repairs occurring outside of office hours (between 5pm and 8am Monday to Friday and 24/7 on Saturday, Sunday and Public Holidays), please follow our ACT or NSW procedures.

Maintenance enquiries

You can log a maintenance request on our website here. To follow up on a request, please use one of the below contact methods

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For any urgent maintenance, the below trades are working, all other maintenance we ask an email is sent to their Property Manager and the Property Manager will deal with this upon their return
o Running Plumbing - 0433 820 693
o Level Plumbing for plumbing & electrical  - 02 6297 4333
o Pacific Facilities Management - 02 6262 4673

New management enquiries

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Independent North

Level 1, 91 Northbourne Ave Turner ACT 2612
P | 02 6209 4000
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Independent South

18 - 24 Townshend St, Phillip ACT 2606
P | 02 6209 5000
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Project Marketing

General enquiry

P | 02 6209 4000 or 02 6209 5000


Do you have any feedback you need to chat to us about, or an issue we can help you with?

Talk to us

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Not sure who to talk to? Drop us a line.

At Independent, we're committed to delivering exceptional client experiences - it's at the heart of everything we do. We want to hear more about how we've served you.