Sam is a vivacious and hardworking member of our Property Management team. When she is not at work managing her colleague’s queries, she spends her time watching her three younger brothers play rugby, going on day trips to country towns or practising art.
Sam is Independent Property Management’s People and Culture Coordinator, which is a fun yet essential role in our busy property management team. Sam oversees and controls all aspects of our staff members from payroll to team events and training. Sam also works closely with the Independent Home Maintenance Manager to liaise with tenants and schedule maintenance issues.
Sam is extremely passionate about making a difference to the way individuals perceive client experience, with her approach being to always put herself in the other individual’s shoes, both professionally and outside of work. Whether it be tenants requiring maintenance, to colleagues’ personal queries, Sam’s outlook on client service is that all issues, regardless of how challenging they may be, deserve nothing less than perfection.
Prior to working at Independent Property Management, Sam worked in our Dexar Human Resources department as an Administration Assistant for over a year. Before this, Sam was a student at Canberra Girls’ Grammar School, and then travelled to her four grandparents’ hometown of Croatia for three months. Sam has engaged in a vast array of occupations and fields, such as hospitality, to reception and administration tasks, and even underwent work experience at a primary school, which has been her dream career for many years.